Minor Ailment Prescriptions in Waterloo — Free with OHIP
Skip the Walk-In Clinic: Pharmacist Prescribing for Minor Ailments in Waterloo
Since 2023, Ontario pharmacists can assess and prescribe treatment for 19 common conditions — no doctor's appointment, no clinic wait. The assessment is free with your Ontario health card, and you can usually walk out with your prescription filled in the same visit.
How to use it: walk into The Boardwalk Pharmacy at 430 The Boardwalk, Waterloo, or call (519) 578-3000 ahead. Bring your Ontario health card and a list of medications you take. The assessment takes about 15–20 minutes.
The 19 conditions pharmacists can treat
How it works
- Come in or call. Walk-ins welcome at 430 The Boardwalk — or call (519) 578-3000 to ask about timing.
- Private assessment. A pharmacist reviews your symptoms and health history in a private consultation room (about 15–20 minutes).
- Prescription on the spot. If treatment is appropriate, the pharmacist writes the prescription and we can fill it immediately — one stop.
- Referral when needed. If your symptoms suggest something beyond a minor ailment, the pharmacist will tell you straight and direct you to a doctor or urgent care.
What it costs
The assessment is free for anyone with a valid Ontario health card — the province covers it. You pay only for the medication itself, which most drug plans (and ODB) cover as usual. No health card? Ask us about the assessment fee when you call.
Frequently asked
Do I need an appointment?
No — walk-ins are welcome during business hours (Mon–Thu 9–7, Fri–Sat 9–4). Calling ahead at (519) 578-3000 can shorten your wait.
Is the pharmacist assessment really free?
Yes — with a valid Ontario health card, the minor ailment assessment is fully covered by the province. You only pay for the medication if one is prescribed, the same way you would with any prescription.
Can the pharmacist prescribe antibiotics?
Yes, for eligible conditions — for example, antibiotic eye drops for bacterial pink eye, or antibiotics for an uncomplicated urinary tract infection — when the assessment shows it's appropriate.
What should I bring?
Your Ontario health card, a list of medications you currently take (or your medication bottles), and any allergy information. That's it.
What if it's after hours?
Our 24/7 phone line takes messages any time — leave your details and we'll set you up first thing the next business day. For urgent advice tonight, call Health811 (8-1-1).
Have a question?
Talk to one of our pharmacists — free, no appointment needed. We’re here Monday through Saturday.