Diabetes Care & Supplies in Waterloo — The Boardwalk Pharmacy
Diabetes Care & Supplies in Waterloo
Whether you're newly diagnosed or managing diabetes long-term, The Boardwalk Pharmacy is your local source for insulin, glucose monitoring supplies, diabetes education, and personalized pharmacist consultations. We help patients across Waterloo and Kitchener manage their diabetes with confidence — from first prescription to ongoing care.
Diabetes supplies we stock
Glucometers, test strips, lancets, and continuous glucose monitors (CGMs) including Freestyle Libre and Dexcom systems. We help with insurance approval and set-up.
All major insulin brands (Humalog, Novorapid, Lantus, Tresiba, Toujeo), pen needles, syringes, and safe sharps disposal containers.
Metformin, sulfonylureas, DPP-4 inhibitors, SGLT2 inhibitors (Jardiance, Forxiga), GLP-1 receptor agonists (Ozempic, Trulicity, Mounjaro), and combination therapies.
Diabetic-friendly foot creams, callus pads, compression socks, and gentle wound care supplies — protecting your feet matters with diabetes.
MedsCheck Diabetes — your annual review
If you live with diabetes, you're eligible for a MedsCheck Diabetes consultation — a free, one-hour pharmacist-led review covering your medications, blood glucose patterns, A1C trends, and lifestyle factors. We'll identify potential medication interactions, suggest improvements, and coordinate with your doctor where needed. Funded by the Ontario government for any diabetic patient.
How we make managing diabetes easier
- Free local delivery — insulin and supplies delivered to your door anywhere in Waterloo or Kitchener. Refrigerated insulin handled with cold-pack protection.
- MedSync program — sync all your diabetes-related prescriptions to a single monthly pickup date so you're never juggling multiple refill schedules.
- Blister packaging — for patients on multiple oral medications, we can prepare a weekly compliance pack so you never miss a dose.
- Direct insurance billing — ODB, Blue Cross, Manulife, Sun Life, Green Shield, and most private plans billed at the counter.
- Travel consultations — heading on vacation? We'll help you plan insulin storage, cross-border supply, and time-zone dose adjustments.
Frequently asked
Are diabetes supplies covered by ODB?
Yes — for eligible Ontarians, ODB covers most diabetes medications including insulin, oral diabetes drugs, blood glucose test strips (with limits), and many continuous glucose monitor supplies. We direct-bill ODB at the counter, so you never pay upfront if you're covered. Coverage details for newer drugs like GLP-1 agonists can be plan-specific — call us to verify yours.
Do you carry Freestyle Libre and Dexcom CGMs?
Yes — both the Freestyle Libre 2 / Libre 3 and Dexcom G7 systems including sensors and reader devices. We'll help you understand which is right for you, work with your prescriber on the application form, and walk you through your first sensor application.
What's the difference between Ozempic, Mounjaro, and Trulicity?
All three are GLP-1 receptor agonists used to improve blood sugar control in type-2 diabetes (and some are also used for weight management). They differ in dosing schedule, side-effect profile, and insurance coverage. Our pharmacists can sit with you and discuss which is most appropriate based on your prescription, prior experience, and tolerability.
Can I get my insulin delivered?
Yes. Free local delivery throughout Waterloo and Kitchener — and we use cold-pack-protected coolers to keep insulin and other refrigerated medications at the right temperature in transit. Same-day delivery available when ordered before 2 PM Monday to Friday.
Do you offer diabetes counseling for newly-diagnosed patients?
Absolutely. A new diagnosis can feel overwhelming — our pharmacists can walk you through your medication, how to use a glucometer, what to do if blood sugar goes too high or too low, and what to expect over the first few months. Just ask at the counter or call ahead to book a longer chat.
Have a question?
Talk to one of our pharmacists — free, no appointment needed. We’re here Monday through Saturday.