Transfer Your Prescription to a Pharmacy in Waterloo | The Boardwalk Pharmacy
Transfer Your Prescription to The Boardwalk Pharmacy in Waterloo
Switching pharmacies is easier than you think — and at The Boardwalk Pharmacy, we handle everything for you. A prescription transfer is completely free, takes just a few minutes, and you don't need to contact your old pharmacy at all.
How to Transfer Your Prescription — 3 Easy Ways
- Call us at (519) 578-3000 — tell us the name of your current pharmacy, your name, and which medications you'd like to transfer. We'll handle the rest.
- Visit us in person at 430 The Boardwalk, Suite 102, Waterloo — bring your prescription bottle or just the name of your current pharmacy.
- Use our online transfer form at theboardwalkpharmacy.com/pages/transfer — fill it out and we'll process the transfer and contact you when it's ready.
What Happens After You Request a Transfer?
- Our pharmacist contacts your current pharmacy directly
- Your prescription records are transferred electronically or by fax
- We fill your prescription — usually the same day
- We call or text you when your medication is ready for pickup or delivery
What Can Be Transferred?
Most prescription medications with remaining refills can be transferred, including ongoing medications for blood pressure, cholesterol, diabetes, thyroid, mental health, and asthma. Note: Controlled substances cannot be transferred — your doctor will need to issue a new prescription for those.
Why Transfer to The Boardwalk Pharmacy?
- Personalized service — we know your name, not just your file number
- Free no-contact home delivery across Waterloo and Kitchener
- Blister packaging and MedSync to simplify complex medication regimens
- Direct billing to most Ontario insurance plans
- Shorter wait times than chain pharmacies
- 4.4 stars on Google across 196 reviews
Frequently Asked Questions
Is there a fee to transfer my prescription?
No — prescription transfers are always free at The Boardwalk Pharmacy.
Do I need to contact my old pharmacy?
No. We handle the transfer on your behalf. You don't need to do anything except call or visit us.
Can I transfer all my prescriptions at once?
Yes — you can transfer all your prescriptions in a single request. Just let us know which medications you take and where they're currently filled.
How long does a transfer take?
Most transfers are completed the same day. In some cases it may take up to 24 hours if your current pharmacy is slow to respond.
Ready to Transfer? Contact Us Today.
(519) 578-3000
430 The Boardwalk, Suite 102, Waterloo, ON N2T 0C2
Monday – Thursday: 9:00 AM – 6:00 PM | Friday & Saturday: 9:00 AM – 4:00 PM