Prescription Services at The Boardwalk Pharmacy

How to Get Your Prescriptions Filled

Option 1: In-Person Pickup

1. Visit us at 430 The Boardwalk, Suite 102, Waterloo
2. Have your prescription ready (paper or transferred)
3. Drop off with our pharmacist
4. Pick up within 1–2 hours (usually faster!)

Option 2: Phone Prescription Transfer

1. Call us: (519) 578-3000
2. Provide your previous pharmacy details
3. We'll contact your former pharmacy
4. Pick up when ready

Option 3: Free Delivery (Waterloo Area)

For customers with mobility challenges or seniors, we offer FREE prescription delivery within Waterloo. Call (519) 578-3000 to arrange.

Our Prescription Services

Prescription Transfers

Moving from another pharmacy? We make it easy. Just give us your previous pharmacy details and we'll handle the transfer. Takes 5–10 minutes.

Refills & Renewals

• Automatic refill reminders via text/email
• Prescription synchronization (all meds renew same day)
• Early refill options for travel

Generic Substitutions

We'll suggest generic alternatives to save you money on every prescription — often 50–80% savings!

Medication Synchronization

Tired of managing multiple refill dates? We can sync all your medications to renew on the same day. Simple scheduling, fewer trips to the pharmacy.

Prescription Compounding

We compound custom dosages and formulations:

• Pediatric medications for children who can't swallow tablets
• Customized strengths not available commercially
• Allergy-friendly formulations (dye-free, gluten-free, etc.)

Insurance & Payment

• Direct billing to most Canadian insurance plans
• Government programs (ODB, ODSP, etc.)
• Cash/Debit/Credit cards accepted

Prescription Timelines

• Standard prescriptions: 1–2 hours
• Complex/compounded: 24 hours
• Rush service: 30 minutes (call ahead!)

Common Questions

Q: Can I transfer my prescriptions from another pharmacy?
Yes! Just call us with your previous pharmacy info. It takes 5–10 minutes.

Q: Do you offer generic versions?
Absolutely — usually 50–80% less. Ask our pharmacist if a generic is available.

Q: Can you fill prescriptions on weekends?
Yes! We're open Saturday and Sunday.

Visit Us

Address: 430 The Boardwalk, Suite 102, Waterloo, ON N2T 0C1
Phone: (519) 578-3000
Email: pharmacy@theboardwalkpharmacy.com

Hours:
Monday – Thursday: 9:00 AM – 6:00 PM | Friday & Saturday: 9:00 AM – 4:00 PM | Sunday: Closed

We're here to make prescription management simple, affordable, and personal.