Who We Are
Locally Owned. Community Focused.
The Boardwalk Pharmacy is an independently owned pharmacy located in the heart of Waterloo at 430 The Boardwalk, Suite 102. We've built our practice around one simple belief: that every patient deserves to feel known, heard, and genuinely cared for — not like a ticket number at a busy chain.
Unlike large chain pharmacies, we're not a franchise. Every decision we make — from the services we offer to the way we answer the phone — is made by local people who live and work in Kitchener-Waterloo. When you call us, a real person picks up. When you come in, we know your name.
Our Pharmacy Services
We go well beyond dispensing prescriptions. The Boardwalk Pharmacy offers:
- Prescription filling and same-day refills from any Ontario doctor
- Prescription transfers from any Ontario pharmacy — free, takes minutes
- Free no-contact home delivery across Waterloo and Kitchener
- Blister packaging and MedSync for patients managing multiple medications
- COVID-19 and flu vaccinations — walk-ins welcome
- Free MedsCheck medication reviews for eligible patients
- One-on-one pharmacist consultations, bookable online
- Direct billing to most Ontario insurance plans
Meet Our Team
Our licensed pharmacists bring years of clinical experience and a genuine commitment to patient care. We take time to review your medications, explain your options, and make sure you leave every interaction more informed than when you arrived.
What Our Patients Say
With a 4.4-star rating across 196 Google reviews, The Boardwalk Pharmacy is one of the highest-rated independent pharmacies in Waterloo Region.
Visit The Boardwalk Pharmacy in Waterloo
Address: 430 The Boardwalk, Suite 102, Waterloo, ON N2T 0C1
Phone: (519) 578-3000
Fax: (519) 578-3001
Hours:
Monday – Thursday: 9:00 AM – 7:00 PM
Friday & Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Have a question?
Talk to one of our pharmacists — free, no appointment needed. We’re here Monday through Saturday.